Open Modal

Frequently asked questions

Everything you need to know about our company.👍
Who are we?
The Timeshare Advice Line Ltd is a timeshare disposal service based in Sheffield, South Yorkshire and was incorporated in 2015 to give timeshare owners a safe and affordable way to exit their timeshare  without having to take the risk of paying upfront fees.
Are you a registered company?
Yes. The Timeshare Advice Line Ltd is a registered company in England and Wales, company registration 09923793, plus we are also registered with the Information Commissioners Office (ICO) our registration number is : ZA826324
Where are you located?
Our office is located in the Blades Business Hub, John Street, Highfield, Sheffield, S2 4QX. We are located on the corner of Sheffield United´s football stadium Bramall Lane.
What services does The Timeshare Advice Line offer?
The Timeshare Advice Line offers free advice on any timeshare matter.  When you contact us we can let you know if you have any realistic chance of selling your timeshare and also run through a quick claims check to see if you could have a viable claim for compensation and give you a no obligation instant quote for a straightforward timeshare cancellation.
Does The Timeshare Advice Line charge upfront fees?
The Timeshare Advice Line does not charge any upfront fees.
What timeshares can you deal with?
We can deal with most timeshare resorts worldwide. However, as each owner's circumstances are different, we would need to speak you and establish exactly what your situation is and identify what we could do to help you solve your timeshare problem.
Do you do no win no fee claims?
Yes, we do offer no win no fee options.  Our team will be able to let you know if you qualify for the no win no fee option and can fully explain all the funding options that are available for your timeshare claim.
What Timeshare cancellations can you deal with?
We can deal with most timeshare resorts worldwide. However, each owners’ circumstances are different.  We would need to speak to you directly to determine how we are able to assist you.
How can you help me sell my timeshare?
We will let you know if we feel you realistically have any chance of being able to sell your timeshare.  This will depend on what you resort you own, your unit size and number and what price you want to   charge for the property.  We will continue to advise you and tell you what to avoid throughout the process.