timeshare relinquishment experts

FREQUENTLY

ASKED QUESTIONS

  • UK Registered Company
  • Full Legal Confirmation
  • Pay After Service Is Complete
  • Affordable Realistic Pricing
  • No Sales Meetings
  • Straightforward Answers
  • Call Us Free 0800 084 3685
get out of timeshare today
timeshare relinquishment

FAQ´S

  • UK Registered Company
  • Affordable Realistic Pricing
  • No Money Upfront
  • Affordable Realistic Pricing
  • No Sales Meetings
  • Straightforward Answers
  • Call Us Free 0800 084 3685

get out of timeshare

Our FAQ’s

Our FAQ page is split into two sections – FAQ’s regarding our cancellation service and FAQ’s regarding our claims service.

If there is anything else you would like to ask us you can use our live chat, call us free on 0800 084 3685 or visit our contact page to book a callback.

We’re here to help.

Our Cancellation Faq’s…

What guarantees do I have?

It’s simple,  you will only be taken on as a client if we are certain that we can be of assistance to you and guarantee never to ask you for a penny until the job is done. This means your cancellation is risk-free and should give you total peace of mind. To find out if we can help you contact us today. Click here.

What's the cost?

We never charge upfront fees. Our pricing starts from £999 all inclusive and you have no hidden extras or nasty surprises. We have consistently found our pricing to be the most competitive in the market – Hence our price match promise. In some cases, we can cancel your timeshare for less than you would pay in annual fees. Once you have completed your assessment you will be informed of the exact cost involved. To get an instant no obligation quote click here.

Are you a registered company?
The Timeshare Advice Line was formed in 2015. The Timeshare Advice Line LTD is a registered company in England and Wales. Company registration number 09923793. To view all our legal and company information click here.
Why no upfront fees?

You need to have peace of mind during the cancellation of your timeshare contract. Many owners have had bad experiences and we want you to feel safe during your timeshare cancellation. Most disposals are completed within 12 weeks and we absorb the ongoing cost of the cancellation and take payment only when you are timeshare free. Click here to contact us today.

Do I have to attend a meeting?

No! There is no need for you to attend any sort of meeting. If a company insists you go to a meeting you will usually find high-pressure sales tactics are used. One of these tactics is to throw a lot of attractive figures at you to lure you into handing large upfront fees – Before any work has started and certainly not completed.  Best avoided. Click here to find out more

What timeshares can you deal with?

We can deal with any timeshare resort or points company. However, each owner’s situation is different and you just need to complete an assessment to establish exactly what your situation is and identify what could be done to dispose of your ownership. We will only take you on as a client if we are certain we can be of assistance to you. To find out more contact us today. Click here.

Can I sell my timeshare?

Unfortunately not. The Timeshare resale market collapsed some years ago now rising fees and perpetuity contracts have made the sale of second-hand timeshare weeks nigh on impossible. You can often book a week at a timeshare resort online cheaper than owner’s pay in maintenance fees. Click here to find out more.

Is My Privacy Protected?

As a legally registered UK company, we have certain obligations with regards to the information you give to us such as your contact details.  We will never sell or pass on your information to anyone outside of our organisation to ensure that your privacy is protected. To see our privacy policy click here.

Our Claims FAQ’s…

How do I know if I have a claim?

We will initially speak to about your situation and if we feel you have a genuine claim we will need you to complete a brief assessment survey and request copies of your paperwork. The lawyers will look at your information and then contact you directly with your options. Click here to find out more.

Whats the cost?

This will vary dependant on the type of claim and the process to be followed. The lawyers we work with share our company ethos and do not charge large upfront fees to proceed. After reviewing your case they take claims forward on both no win no fee and a fixed fee basis. The lawyers will discuss this in a free telephone consultation prior to you instructing them to start work.

Click here to find out more.

Do I have to attend a meeting?

No. We will complete your initial assessment either online or over the phone. We have found that when a company insists you visit their offices to meet with there ”experts” often this becomes a hardcore sales presentation in which they will try persuade you to hand over large sums of cash to start the process. Often these meetings are advertised as no win no fee, but that is not the case when you arrive! Best avoided!!

Click here to contact us today.

My payments are not up to date, is that OK?

If you have fallen behind on the payments for your timeshare you may still be eligible to make a claim. Each owners situation is different and we would need to speak to you directly to establish what could be done to help you reclaim. In this situation it is important to act quickly, the longer you leave things the less chance there will be of you being able to make a successful claim. Click here to get started.

I no longer have my timeshare can I still claim?
Possibly, we would need to know the full details of your situation to let you know if you are still entitled to pursue a claim. It’s best to act quickly as certain types of claim do have time limits.
How long does the claims process take?

This varies depending on the type of claim you have and what jurisdiction it falls under. We will submit your case to the lawyers for a free review, after this is completed they will be able to advise you of the strength of your claim and how long they would expect it to take.

Click here to find out more.

I have a Spanish timeshare, are these now illegal?

Recent Spanish Supreme Court rulings have stated that timeshare contracts signed in Spain after the 7th of January 1999 should not run for more than 50 years plus must be affixed to a set week a set week and unit number, plus other terms. This means that many owners now have the option to apply to the Spanish courts to have their timeshare contracts declared null and void and have all monies paid returned to them. This is a real option for those who qualify. Our lawyers have obtained litigation funding to pursue such cases so please contact us today if you think you are affected.

Click here to contact us and find out if you have a claim.

How much compensation can I expect to receive?

Each case is different. In summary, the more you have paid into your timeshare purchase the higher your claim amount will be. The lawyers will be aiming to stop all future payments and to recover all monies paid.

Click here to find out how much you could be owed.

How can I get started?

It’s simple. Contact us today and one of our advisers will take you through a brief telephone assessment and let you know your legal options to cancel your timeshare and how much it will cost once completed. You can get in touch with us via our live chat, call us free on 0800 084 3685 or book a callback on our contact us page.

REALISTIC PRICING AND NO UPFRONT FEES.

Let’s Get Started

For a no obligation quote, free telephone consultation or general information contact us today.

Don’t pay upfront – Contact us first.

0800 084 3685

SEND US A MESSAGE

Let’s Get Started

For a no obligation quote, free telephone consultation or general information contact us today.

Don’t pay upfront contact us first.

0800 084 3685

GET A QUOTE OR SEND US A MESSAGE